Repair

Rohde & Schwarz measuring instruments are high-tech products of outstanding precision and reliability. It’s nice if repairs can be avoided. But if they have to be made, smooth handling is required: without hassle, without losing time and without unpleasant surprises regarding costs. That is why we offer various repair services to meet your individual needs.

Standard Price Repair

With our standard price repair, you benefit not only from the security of a fixed price but also from a 12-month service warranty.

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Standard Price Repair

With our standard price repair, you benefit from a reliable repair by the manufacturer, a factory standard calibration where required, as well as an extensive 12-month service warranty. The repair price is fixed and known in advance. In addition, you can avoid potential delays caused by repair quotations and approval procedures.

If only a minor amount of work and material are necessary in order to eliminate the fault, a nominal fee rather than the standard price is charged.

Our standard price repair includes the following:

  • Fixed repair price which covers the cost of materials and work performed
  • Twelve-month service warranty on the entire equipment 1)
  • Calibration in line with ISO 9001 including documentation of test results
  • Latest hardware and software updates
  • Pickup and return of the equipment 2)

1) Does not apply in case of improper handling or alteration of the equipment

2) Only for shipping by a Rohde & Schwarz logistics partner in the country of the Rohde & Schwarz service organization

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Time & Material

The Time & Material service is mainly reserved for older products and special cases that are not serviceable under any other Rohde & Schwarz service product (e.g. Standard Price Repair).

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Time & Material

The Time & Material service is mainly reserved for older products and special cases that are not serviceable under any other Rohde & Schwarz service product (e.g. Standard Price Repair). The level of service for older products is “best effort”, which means that Rohde & Schwarz will initiate pre-approved steps (funded by the customer) to repair a customer instrument. Parts and technical expertise may limit or prevent the servicing of older products.

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