Customer Service

Whatever your problem, our support center is there to help you. Your question will be dealt with fast and in detail, or a competent partner will be found for your problem. The staff of our support center is optimally trained to assist you in solving your problems.

You are looking for a special type of instrument?
You need competent support in the implementation of remote control concepts for test equipment for use in production?
You have a question regarding the operation of equipment?
Or you just want to find your local sales partner in order to take a look at our equipment?
And so on ...

Just call our support center, and we will be glad to assist you. You can get in touch with us in the following ways:

Customer Support Europe

Telephone: +49 180 512 4242*
Fax: +49 89 4129 63778
E-mail: customersupport@rohde-schwarz.com
Internet: Contact us
*0,14 €/Min within the German telephone network, varying prices for mobile telephone network and in different countries

Customer Support Americas

Telephone: 1-888-TESTRSA (1-888-837-8772) selection 2
From outside the USA: +1-410-910-7988
E-mail: customer.support@rsa.rohde-schwarz.com

Customer Support Asia

Telephone: +65 65130 488 (9am-6pm, Mon-Fri, excluding Public Holiday)
Fax: +65 68461 090
E-mail: customersupport.asia@rohde-schwarz.com

The support center can work out a solution together with you for any aspect relating to the operation, programming and also applications of T&M equipment from Rohde & Schwarz or Advantest. You can rely on the technical expertise of our personnel.

In cases where an immediate answer is not possible, your time will not be wasted with unnecessary calls but the support center will record your problem and find a competent partner to get back to you.

Try us. Our support center can certainly help you.

Your local partner remains
If you are already in contact with Rohde&Schwarz, your local sales office will of course remain the first partner to get in touch with as it is more familiarized with your specific requirements and applications than the support center, and will know right away how to give you the fastest support.


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