People in spare-parts logistics and field service are often under considerable pressure, especially when their customers‘ expensive machinery or systems are shut down due to a defect. A large number of different models, versions and variants as well as a constantly changing product range aggravate this situation, and often result in the wrong thing being ordered. One solution to this problem is electronic spare-parts catalogs (SPCs), with integrated search engines to speed up the tracing of the right spare part. They reduce the effort involved in updating spare-parts documentation, simplify the ordering process, and lots more.
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