Information Technology

Information Technology : IT Expert (m/f/x) Collaboration & Communication Tools

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Your Rohde & Schwarz recruiting team is looking forward to receiving your application.

Info
Country
Leipzig, Germany
Entry level
Professionals
Ref. Number
DE-LPZ-50888902-007
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Your tasks:

  • Take responsibility as Technical Service Owner for chat, conferencing and telephone services
  • Translate internal customer requirements into technical specifications
  • Introduce IT-assisted collaboration applications and features, including the creation of necessary work packages for these new introductions or substantial changes to systems and applications
  • Estimate time and costs; plan and coordinate the associated test scenarios
  • Monitor and ensure continuous operation while adhering to the SLAs
  • Consult and train internal customers such as IT service supervisors or key users of applications
  • Participate and assist actively in company-wide projects
Application process dummy

Your qualifications:

  • Degree in computer sciences or completed professional training as IT specialist
  • Initial work experience in introducing IT-assisted collaboration applications and features, especially chat, conferencing and telephone
  • Experience in running telephone systems and conference services such as Skype or Microsoft Teams
  • Experience in ITIL service specification using methodical approaches as well as practical knowledge in troubleshooting and fault clearance
  • Configuration monitoring know-how with Check_MK, SolarWinds, etc.
  • Substantiated software configuration management system and communication protocol skills
  • Project experience and ideally experience in sub-project management
  • Strong customer and service orientation paired with an active and team-oriented working manner
  • Very good command of written and spoken English and German

Our offer:

The Rohde & Schwarz Group Services GmbH offers exciting challenges in a globally operating high-tech company. We're proud of our team-based working environment that leaves plenty of scope to explore possibilities and take initiative. We offer a competitive salary, attractive benefits and modern offices at the city center. We value a good work-life balance, as well as a thorough familiarization and strategic employee development processes.

Our recruiting team is looking forward to your application. It's best to apply online with the reference number DE-LPZ-50888902-007. Our colleague Jessica Grimm is happy to answer any additional questions. Kindly get in touch via recruiting.rsgs@rohde-schwarz.com or via LinkedIn or XING.
The Rohde & Schwarz technology group is among the trailblazers when it comes to paving the way for a safer and connected world with its leading solutions in test & measurement, technology systems, and networks & cybersecurity. Founded more than 85 years ago, the group is a reliable partner for industry and government customers around the world. The Rohde & Schwarz Group Services GmbH provides accounting and information technology services to other Rohde & Schwarz group companies. Our qualified employees ensure uniform high-level service standards in critical support processes throughout the company.

More than just a job - what we offer

Development possibilities

Pushing beyond your limits

We want to achieve great things together. We never stand still. And neither will you. You will receive training tailored to your needs while working to deliver customized solutions. Assume responsibility for your project or your team to grow along with it – and grow beyond your limits.

work life balance

A healthy work/life balance

Together we will create a framework to match your drive and desire to make a difference. By adapting your working time to your personal needs, you maintain the sense of balance needed for maximum creativity and productivity. Your results will speak for themselves.

Ideas

Bringing ideas to life

We continually reassess long-established ways of looking at things in order to explore new directions. And we offer structures where you, too, can turn your ideas into reality. Along with joining existing initiatives, you will be encouraged to think outside the box and blaze new trails of your own. By doing so, you will keep us moving forward as a company – while advancing your own career. Join us in putting the spirit of innovation into action!

Health

Staying the course

We never lose sight of our goals. As an independent, privately owned company, we have succeeded in that approach for many years. This creates a sustainable and appealing working environment for our committed employees, including attractive compensation, a far-sighted pension plan and much more.

Health and the family

Health and the family

We are fully committed to supporting you and your family. This includes various packages to promote good health and healthy lifestyles, from sports programs to educational campaigns, to balance the needs and desires of all concerned.

Networking

Expert discussions among equals

We are a group of experts extending across every continent. This network is an endless source of knowledge and input for you. With your colleagues, you are more than the sum of the many parts. The result: collaboration and cooperation at the highest level.

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who we are

Who we are