Rohde & Schwarz Australia

Service that adds value

Rohde & Schwarz Australia

Service – Rohde & Schwarz Australia

Authorized service and accredited calibration centre in Australia

Rohde & Schwarz Australia (RSAUS) is the authorised First Line Service Centre by Rohde & Schwarz GmbH & Co, equipped with Automated Calibration Systems (ACS100) and UCS. It is recognised with a “Gold Standard”, capable to perform certified and accredited calibration services in line with ISO 17025 by the National Association of Testing Authorities, Australia (NATA).

Our service centre has experienced engineers onsite, extensively trained to provide high quality local service with fast turnaround times.

Instruments serviced in a year
>1,200
On time delivery
98%
Low return repair rate
0.080%
Turnaround time
10 days

Accreditation and certification

First line service centre authorised by Rohde & Schwarz GmbH & Co. KG

First line service centre authorised by Rohde & Schwarz GmbH & Co. KG

  • Reliable calibration and repair services
  • Fast turnaround time
  • Low return repair rate
ISO / IEC 17025:2017

ISO / IEC 17025:2017

  • Laboratory – technical competence and management system requirements
ISO 9001:2015

ISO 9001:2015

  • Sales and order processing
  • Installation, commissioning
  • Repair and maintenance

Our unique value to customers

Our range of services content

Service Plans, Contracts and Agreements

Service Plans, Contracts and Agreements

Service Options (per unit basis)

  • Repair and/or Calibration contract upon new equipment purchase
  • Most cost effective across all range of services

Service Level Agreements (fleet basis)

  • Substantial calibration coverage and repair services
  • Comparable and cost-effective services plan for small to large R&S fleet
  • Fast turnaround and/or with onsite services

Service Contracts (per unit basis)

  • Post service option contracts providing extended services
  • Standalone repair or calibration contracts following manufacturer or customer requested intervals
Lab Services

Lab Services

Accredited Calibration

  • ISO / IEC 17025:2017
    - NATA
    - ILAC MRA

Manufacturer Standard Calibration

Expedited Calibration Service

  • 2-day or 5-day turnaround
  • Available for standard and accredited calibration services

Standard-Price Repair

  • Full repair and calibration service on a fixed price
  • 12-month service warranty on the entire equipment

Time and Material Repair

  • Itemised price for services and spare parts needed
  • 12-month service warranty on serviced part

Options Upgrade

Spare Part Sale*

*Limited to specific equipment only.

Other Services

Other Services

Onsite Calibration and Repair Services

  • Priority services performed by dedicated R&S calibration engineers
  • R&S lab comparative service quality
  • 1-day turnaround
  • Minimises transit damage
  • Minimises administrative cost

Pick-up and Return Services

Self-managed Equipment Portal

Bridging Units Rental

Transit Case Loan

Our Service Centre

Our Service Centre

Take a guided tour through our Sydney facility

Our commitment to quality and continuous improvement is at the core of our success. In this video see how we provide confidence for our customers by ensuring their equipment performs exactly as designed.

Our calibration service

Our calibration service

You might think one calibration is much like the other however you would be wrong. In this video take a closer look at the Rohde & Schwarz three stage calibration process to understand why a good calibration service offered by manufacturers goes a lot further than that offered by a third party provider.

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Reliable, precise calibration services