Sales and Product Management

Sales and Product Management : Customer Support Engineer

Contact
Career-Contact-Human-Resource-Rohde-Schwarz.jpg

Your Rohde & Schwarz recruiting team is looking forward to receiving your application.

Info
City/region
Beijing (China)
Entry level
Professionals
Employment Type
Full-time, limited
Ref. Number
2088

Your tasks

  • Responsible for customer support of test and measurement instruments;
  • Provide remote technical support to customers via email/phone call.
  • Work closely with colleagues of P&S department and resolve technical problems efficiently;
  • Ensure each support case is closed, input cases into database;
  • Collect frequently asked questions and answers, input into database;
  • Share information with headquarter and other customer support centers;

Application tips

Watch the video and learn all about our application process:

  • Application
  • Interview
  • Contact persons

Your qualifications

  • Bachelor degree or above, Majored in Electronics /Telecomm Engineering or related is a plus;
  • Good knowledge of RF and radio communication techniques;
  • Familiar with one or more programming language (C/C++, VB, MATLAB, Python etc.) is preferred;
  • Strong interest and passion in serving customers via email or phone call;
  • Excellent verbal and written communication skills, both in Chinese and English;
  • Good team work spirit and skills; - Kind, patient and customer-friendly.

Interested?

lisa.lv@rohde-schwarz.com

Our offer

  • Meal allowance

    Meal allowance

  • Health care

    Health care

  • Holidays/vacation

    Holidays/vacation

  • Transportation allowance

    Transportation allowance

  • Corporate/team events

    Corporate/team events

  • Family care

    Family care

More information

who we are

Who we are

Award

Award