Order Processing

Order Processing : Order Management & Support Manager


Your Rohde & Schwarz recruiting team is looking forward to receiving your application.

Columbia (Maryland) (USA)
Entry level
Employment Type
Ref. Number

Your tasks

  • Be the Service subject matter expert for how Rohde & Schwarz delivers/provides service products
  • Support Service Sales Manager and broader Sales teams for addressing new service opportunities
  • Develop processes for creation, execution, and support for service contracts
  • Work with existing tools (or develop additional tools) for tracking contract renewals (timing, value, etc)
  • Manage team of Service Order Administrators who handle daily tasks around service contract execution
  • Work with other departments within Rohde & Schwarz when needed for supporting contract requirements (for example, demo pool or legal team)
  • Participate in projects outside of your direct area of responsibility as needed to support the Service business as a whole

Application tips

Watch the video and learn all about our application process:

  • Application
  • Interview
  • Contact persons

Your qualifications

  • Degree in Business, Operations, or equivalent experience required
  • Experience managing a small team of administrators
  • Experience in process development and improvement with emphasis on Lean principles
  • Extremely detail oriented and highly organized
  • Strong project management abilities
  • Strong communication skills.
  • SAP knowledge and experience is a plus
  • To be considered, candidates must have US citizenship or permanent work authorization


We are looking forward to receiving your application!

This is a full time position with a base salary range of 85k-115k base salary plus bonus and benefits. The range is determined by the position, geographic location and level. Individual pay within the range is determined by several factors including location, education or training, relevant work history, sales incentives and job-related skills.

We are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class.
The Rohde & Schwarz technology group is among the trailblazers when it comes to paving the way for a safer and connected world with its leading solutions in test & measurement, technology systems, and networks & cybersecurity. Founded more than 85 years ago, the group is a reliable partner for industry and government customers around the world.

Our offer

  • Flexible working hour models

    Flexible working hour models

  • Training & continuing education

    Training & continuing education

  • Privately owned company

    Privately owned company

  • Promoting innovation

    Promoting innovation

  • Long-term & attractive work environment

    Long-term & attractive work environment

More information

who we are

Who we are