Sales and Product Management : Account Manager, Technical Services Sales

Your tasks

• Work closely with sales management and the service team to drive sales and increase business for our service products
• Provide support, training and development of the national sales team on the R&S service product portfolio.
• Collaborate with Sales Managers, the Service Team, Product Marketing and Industry Segment Managers to develop and drive our Service Sales Strategy
• Serve as the primary Sales POC for large service sales contracts and SLAs
• Service ‘expert’ for Sales, first point of contact for support regarding sales of Service Products (SLAs, Service Contracts, Custom Service offerings tailored to specific customer requirements)
• Interface with the Global Service Sales Team in Munich on current as well as new product development and the implementation of the overall service strategy
• Maintain and drive the national service sales funnel
• Regularly attend field customer visits to understand customer service and support requirements
• Review, update and create all service support processes including both pre and post sales activities

Your qualifications

• 5+ years of combined technical and service sales experience (SLAs, Service contracts, Customer specific service offerings - RF/Test and Measurement experience is a plus)
• Experience selling SLAs (Service Level agreements, Service
• BSEE (or equivalent)
• Must be a US citizen
• A strong team player who is creative, goal oriented and customer focused.
• An understanding of trending electronic industry technologies, standards and applications
• Excellent written and verbal communication skills.
• Has the ability to travel regularly within the US and Canada in addition to some international travel
• Embraces and thrives in an environment of change, especially with respect to new technology such as emerging communication and collaboration tools
• Brings innovative thinking and creative problem-solving skills to all situations

Interested?