Your Rohde & Schwarz recruiting team is looking forward to receiving your application.
This role provides engineering services to customers.
Your tasks
- Delivers engineering services to customers effectively and on time
- Monitors and maintains customers’ system equipment and performance
- Guides customers through use of equipment safely and effectively
- Explains new features and suggests upgrades to customers
- Builds close relationships with customers
- Generates SLA reports and presents findings to management and customers
- Able to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
- Commitment to providing exceptional service to customers and support to peers
- Resolving conflicts or complaints from customers
- Ability to respond to emergencies on time