Services : Service Department Administrator & Finance Coordinator

Your tasks

• Customer Support & Operations
• Log, manage, and empathetically handle customer emails and phone calls
• Provide proactive support to resolve customer inquiries and concerns
• Prepare and send correspondence, reports, quotations, and tenders
• Maintain accurate service records and files
• Maintain contract database with accurate records
• Manage spare parts stock inventory and monitor associated costs
• Utilize SAP or similar ERP system to manage operational data
• Collaborate with team members to ensure seamless operations
• Conduct satisfaction surveys and maintain client portfolios Accounting & Cost Management
• Process business and financial transactions (delivery notes, invoices, purchase orders, payments, credits
• Cost accounting and inventory valuation
• Assist in managing financial data (budgets, forecasts, financial statements)
• Identify areas for cost savings and process improvements

Your qualifications

• 2-3 years in a similar administrative or coordinative role with a finance focus
• Excellent communication, interpersonal, and customer service skills
• Strong organizational, time management, and prioritization skills
• Analytical and problem-solving skills with a financial focus
• Familiarity with SAP or similar ERP systems (desirable)
• Experience with financial management, analysis, and planning
• Microsoft Office (Excel, Word, Outlook, PowerPoint) with advanced Excel skills (e.g., financial modeling, pivot tables)
• Intermediate to advanced financial analysis and reporting skills
• Bachelor's degree in Accounting, Finance, Business Administration or a related field

Interested?

Send us your CV or contact our Head of Talent Management, Sachin Satish on sachin.satish@rohde-schwarz.com for a confidential discussion.

Please visit our careers page for all active vacancies : https://www.rohde-schwarz.com/au/about-australia/rohde-schwarz-australia/work-for-rs-australia_256213.html

Though a security clearance is not mandatory for all positions, all offers of employment for this position are conditional on the candidate being able to meet Australian NV1 security clearance requirements which will form part of the assessment criteria of the role. Please be aware that the Australian Government requires a comprehensive security and background check as part of their vetting process. NV1 security requirement details include Australian Citizenship and/or Permanent Residency. More information can be found here, https://www.defence.gov.au/security/clearances/about/vetting-assessment#eligibility

This role also requires you to have access to ITAR controlled material. Please ensure you meet the requirements of the US State Department for you to access ITAR controlled material before applying for this position.