Services

Services : Service Engineer

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Info
都市/地域
Bangkok (Thailand)
エントリーレベル
専門家
Employment Type
Full-time
Ref. Number
3769

Your tasks

  • Support internal and external customers on technical know-how
  • Evaluate and resolve problems of the customer's instrument
  • Ensure the service tasks are accomplished to meet committed turnaround time
  • Repair of equipment at RS Service Center (if not repairable at site) ensuring minimum "Turn Around Time" (TAT)
  • Assist on-site installation and commissioning works with technical sales engineers
  • Develop and maintain relations with customers; reports common complaints of customers to Service Manager
  • Provide customers with regular reports and feedback on their service requests
  • Accurately monitor spare part order weekly time sheets, and any other documentation required by the Service Manager
  • Provide weekly progress reports on service task and present to Service Manager and the team on a regular basis (Via SAP, C4C)
  • Maintain company's quality standards

Application tips

Watch the video and learn all about our application process:

  • Application
  • Interview
  • Contact persons

Your qualifications

  • Bachelor / Master Degree in Telecommunications, Electronics, Electrical or related fields
  • 3 to 5 years of relevant working experience in Service and Repair
  • Background in test & measurement equipment and RF technologies
  • Strong electronic testing experience and capable of performing a wide range of troubleshooting and repair activities
  • Strong communication and presentation skills
  • Good command of written and spoken English
  • Excellent Attitude and Good Service mind
  • Knowledge in SAP is an advantage

Interested?

We are looking forward to receiving your application! Ideally, you should apply online with the reference number. If you have any questions, please feel free to contact your recruiting contact via LinkedIn or XING.

Equal opportunities are important to us. We are looking forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age as well as sexual orientation and identity.

reference number:
Recruiting Contact:
The Rohde & Schwarz technology group is among the trailblazers when it comes to paving the way for a safer and connected world with its leading solutions in test & measurement, technology systems, and networks & cybersecurity. Founded more than 85 years ago, the group is a reliable partner for industry and government customers around the world. Rohde & Schwarz Thailand was established in May 2005. The company is 100% owned subsidiary of Rohde & Schwarz GmbH whose headquarters are based in Munich, Germany. R&S Thailand has its headquarters in Bangkok, R&S Thailand has a long term strategy to maintain a strong, viable local presence and increase market share in all business fields. The company is committed to provide 100% in country support for most of the products sold into the Thailand market. To achieve this, there is continuous investment in equipment for repair & calibration capability, logistics, customer demonstrations and evaluation. Also, R&S Thailand ensures there is continuous training for all employees, in particular, for sales and service personnel on new technologies, products and applications in all relevant business fields. Our team consists of 17 employees, whose focus is to provide a high level of technical competence in pre and post sales support and outstanding quality in service repair and calibration to our customers.

Our offer

  • Privately owned company

    Privately owned company

  • Health care

    Health care

  • Dental benefits

    Dental benefits

  • Life insurance

    Life insurance

  • Corporate/team events

    Corporate/team events

  • Leaves for wellness, family care etc.

    Leaves for wellness, family care etc.

  • Gifts for special life events

    Gifts for special life events

  • Business trip travel allowance

    Business trip travel allowance

More information

who we are

Who we are

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