Technical Support Engineer

Your tasks

• Act as a primary point of contact for complex technical issues, escalation management, and continuous improvement initiatives related to support operations.
• Oversee Control and monitor access to sensitive areas and assets.
• Manage workshop areas, priorities and coordinate support to meet customer expectations
• Prepare equipment for installation, commissioning, and customer delivery.
• Build strong relationships with customers through professional and responsive support.
• Ensure all work is completed in line with health, safety, and quality standards.
• Utilise, modify and generate clear and accurate technical documentation as required.

Your qualifications

• Essential
• UK National with current Security Check (SC) clearance, or SC clearance held within the previous 12 months.
• Proven experience working with RF communications, IT infrastructure, and complex integrated systems.
• A motivated self-starter with strong problem-solving skills, capable of managing their own workload effectively and working independently with minimal supervision.
• Flexible and adaptable, with the ability to operate effectively in a dynamic environment, manage multiple priorities simultaneously, and proactively identify and resolve potential issues.
• Good understanding of physical and information security best practices.
• Full UK driving licence. Desirable
• Suitable experience in the use of cryptographic devices in a military comms environment.

Interested?