Field Service Engineer

Your tasks

Working within the service team to deliver and maintain customer hardware equipment and systems in service lab located in North Ryde Sydney as well as at customer sites. Primarily calibration on RF Test and measurement equipment as per appropriate engineering specifications, as well as repairs and answering customer technical enquiries. Assist Director to develop onsite test solutions and perform onsite services and troubleshoot if required. Expanding existing calibration service capability. Documenting all engineering support and investigation work to a high standard with ERP system. Asset management of internal reference instrument pool by working with the Cal team to schedule and perform calibrations & checks according to appropriate intervals and maintain their service records accurately. Complete the calibration of incoming customer DUTs including equipment recording, measuring and ensuring that the devices and equipment meet established standards and provide accurate and reliable results. Analyze the test results to make decisions about required services/actions. Assist the Director of Service & Operations with ensuring our service and calibration activities comply with ISO 17025 & ISO9001. With relevant R&S team members, negotiate mutually acceptable solutions to issues between our customer and R&S. If required, set up and manage the implementation of procedures for new product testing and for repair and calibration of both customer supplied and in-house equipment. Create/Update and maintain local service capability and New Product Information database. Provide CSR a high level of technical support for existing contracts to external customers. Essential requirements • Degree in engineering, ideally RF, Electronics, and Communications • Ability to calibrate, diagnose and repair a broad range of RF equipment • Good understanding of RF measurement Metrology principles and uncertainty calculation. • Attention to details • Analytical problem-solving ability in fault finding and diagnostics. • Excellent computer skills including ERP system, MS Excel and MS Word • Ability to work autonomously and efficiently. • Demonstrate Result orientation, Drive, Team work and Boundary functional collaboration • Interpersonal and relationship-building skills • Time management and prioritisation of tasks • Can-do attitude • Interstate travel is required (estimating ~5 trips/yr : up to 2wks per trip)

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Your qualifications

Bachelor of Engineering, qualifications ideally in Electrical/Electronics/Radio Telecommunications/Mathematics.

Interested?

We are looking forward to receiving your application! Ideally, you should apply online with the reference number. If you have any questions, please feel free to contact your recruiting contact via LinkedIn or XING.

Equal opportunities are important to us. We are looking forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age as well as sexual orientation and identity.

Though a security clearance is not mandatory for all positions, all offers of employment for this position are conditional on the candidate being able to meet Australian NV1 security clearance requirements which will form part of the assessment criteria of the role. Please be aware that the Australian Government requires a comprehensive security and background check as part of their vetting process. NV1 security requirement details include Australian Citizenship and/or Permanent Residency. More information can be found here, https://www.defence.gov.au/security/clearances/about/vetting-assessment#eligibility

This role also requires you to have access to ITAR controlled material. Please ensure you meet the requirements of the US State Department for you to access ITAR controlled material before applying for this position.

reference number: 948
Recruiting Contact:0439990450

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The Rohde & Schwarz technology group is among the trailblazers when it comes to paving the way for a safer and connected world with its leading solutions in test & measurement, technology systems, and networks & cybersecurity. Founded more than 85 years ago, the group is a reliable partner for industry and government customers around the world. Established in Australia 40 years ago, the local subsidiary of Rohde & Schwarz continues to provide the latest innovative equipment and expertise to customers in the fields of wireless communications and RF test and measurement, broadcast and media, aerospace and defence, cybersecurity and network technology. R&S Australia has also achieved considerable success providing integrated communications solutions to the Australian Defence Force. The local service centre supports customers in Australia and New Zealand, offering comprehensive calibration and repair service throughout all phases of the product lifecycle.