Sales and Product Management : Field Service Technician

Your tasks

• Conduct on-site or in-house repair of equipment to ensure it meets Rohde & Schwarz’ high standards of performance
• Diagnose equipment malfunctions and performs repairs
• Understand complex RF system architecture and apply that to diagnostic process
• Represent the company in a customer support role and is responsible for customer’s satisfaction with equipment and servicing
• Accurately prepare daily logs and reports of work performed, including hours spent and inventory used for each assignment
• Assigned projects are moderately complex, requiring some independent action
• Effectively communicate with customers in a professional business environment

Your qualifications

• 4+ years technical experience
• Understanding of RF concepts and devices
• Familiar with high power RF and EMC test chamber applications
• Basic understanding of IP Networking and proper network configuration principles
• Excellent communication, time management, and teamwork skills
• Familiarity with terminal applications such as Tera Term is helpful
• Can effectively use standard professional software such as Microsoft Office products
• Ability to travel a minimum of 50%, primarily domestic travel with occasional international travel
• Available to support an on-call schedule and respond to on-demand travel for service actions
• Located in proximity to Dallas, TX for supporting in-house repairs
• Must be capable of lifting up to 75 pounds
• External candidates must be current US residents with valid work authorization to be considered

Interested?