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Global Service Product Manager Electromagnetic Compatibility Systems and Products

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Giovanna Branciforte HR Manager

Info

City/region: Madrid (Spain)
Entry level: Professionals, Young professionals
Employment Type: Full-time, unlimited
Ref. Number: 1599

A key pillar of the Company strategy is growth in EMC test and compliance systems. Service products are essential to that business, providing a significant share of revenue over the lifetime of the system and long-term customer engagement.

The Global Service Product Manager for EMC Systems and Products will:

Gain deep insight into the Global EMC test & compliance market and customers’ specific needs.
Identify, design and implement service offerings that address those needs — instrument- and system-based.
Build and maintain a service product portfolio that drives profitable growth.

Without this role we cannot deliver complete EMC test solutions, risking revenue loss and weaker customer loyalty. Funding and filling the position directly supports the division’s growth ambition. The position is based in Madrid reporting functionally to Headquarters in Munich.

Tasks

Service product planning, definition of deliverables, NPI coordination and pricing for EMC-specific service needs
Cross-divisional and cross-product-family project management for Service Development Proposals, incl. financial success monitoring
Gain deep insight into the EMC test & compliance market and customers’ specific needs
Identify service offerings that directly address those needs
Design, implement, launch, and continuously maintain a standardized service product portfolio that drives profitable growth, including business cases, pricing models and ROI analyses for each offering
Work closely with Instrument and System Product Management, Sales, Technical Service Operations, R&D, Marketing, Legal, Export Control and other functions to define specifications, SLAs, compliance documentation and go-to-market plans
Support sales team to offer the right service products
Conduct regular customer-facing activities (interviews, workshops, field visits, surveys) to elicit, document, and prioritize service requirements, feeding them directly into the product roadmap
Monitor key KPIs and use the data to refine the portfolio

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Qualifications

Master’s (or equivalent) in Electrical Engineering, Physics, RF Engineering, Systems Engineering or a business-technical hybrid such as BWL (Business Administration) with a technical focus
Extensive experience in product management for service products, preferably in test and measurement, EMC test systems and/or aerospace & defense test systems
Proven record of defining, launching and managing service contracts or service product lines for complex hardware and systems
Direct exposure to the EMC test & compliance market (premier labs, OEM compliance labs, government labs) and related test systems (strong plus), and experience with Rohde & Schwarz T&M equipment (strong plus)
Familiarity with relevant EMC standards and bodies (e.g., CISPR, FCC, CE/Red, MIL-STD-461) — strong plus
Experience designing or managing EMC pre-compliance vs. compliance testing service models — strong plus
Experience with service lines such as calibration, instrument upgrades, and compliance-software / maintenance bundles — strong plus
Ability to discuss technical concepts with engineers while translating them into clear value propositions for customers and senior management
Proven experience in structured requirements gathering methods (interviews, use case analysis, Voice of Customer programs) and converting those inputs into concrete service specifications
Demonstrated success leading cross-functional projects in a matrix organization
Advanced analytical skills and strong conceptual thinking
Excellent presentation, negotiation and stakeholder management abilities
Willingness to travel internationally
Fluent in English and Spanish (written and spoken) — required

Contact and further information

We welcome your application! Submissions are preferred online via the application portal. For questions, our chatbot Paul and the recruiting team are available at any time.

Rohde & Schwarz promotes equal opportunities and welcomes applications from people with and without disabilities. We offer an inclusive work environment where all individuals can develop their skills and talents regardless of gender, nationality, ethnic and social background, religion, worldview, age, sexual orientation, identity, and other characteristics.

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At Rohde & Schwarz, we develop and produce solutions in the fields of Test & Measurement, Technology Systems, and Networks & Cybersecurity – driven by the vision of a safer and connected world. From software to final production, our more than 15,000 employees create products and systems that set global standards and enable technological sovereignty for industrial, regulatory, and government customers worldwide. Our headquarters, located in the heart of Munich, also serves as our main development site.