Application Development

Application Development : Technical Support Engineer

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Career-Contact-Anne-Cowper-Rohde-Schwarz.jpg

Anne Cowper

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Info
Country
Columbia (MD), USA
Entry level
Professionals
Ref. Number
US-BWI-50947971-001
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Your tasks:

  • Pre-sales technical product and application support for internal and external customers
  • Understand customer application requirements and map them to Rohde & Schwarz solution.
  • Demonstrate product capability relevant to customer needs.
  • Identify and recommend white papers, application notes, or other applicable content to customers.
  • Refer opportunities to sales per company processes.
  • Coordinate complex demonstrations with field applications engineers and other subject matter experts.
  • Post-sales technical product and application support for internal and external customers
  • Provide basic hardware/software test engineering support to meet customer challenges.
  • Interpret and explain test equipment specifications and recommend enhancements to products.
  • Compose written instructions on technical topics, solutions, and applications stemming from common support incidents.
  • Diagnose and recommend field-capable product updates to resolve customer issues.
  • Document and report unexpected behavior (bug) to product management and product development.
Application process dummy

Your qualifications:

  • BSEE (or equivalent)
  • Entry level (recent graduate) or 2+ years of experience in design, application or engineering role
  • Knowledge of Radio Frequency (RF) applications and testing utilizing Spectrum Analyzers, Signal Generators, Vector Network Analyzer, Power Meters, etc.
  • Familiar with Time-Domain (TD) applications and Oscilloscopes.
  • Knowledge of programming languages, e.g. Python, C++, LabView, etc.
  • Ability to read and understand test automation code.
  • Ability to conduct product training remotely via phone, webinar, or videos.
  • Adept at operating in a complex, technical, fast-paced environment.
  • Possesses excellent verbal and written communication skills.
  • Ability to travel up to 10%, including occasional trips to our Munich headquarters.

Our offer:

If this sounds like the job you‘ve been looking for, please email your resume toRSNA.careers@rsa.rohde-schwarz.com and reference job number US-BWI-50947971-001. Rohde & Schwarz is an equal opportunity employer.
Rohde & Schwarz develops, produces and markets innovative products for test and measurement, broadcast and media, cybersecurity, secure communications and monitoring and network testing areas.

More than just a job - what we offer

Development possibilities

Pushing beyond your limits

We want to achieve great things together. We never stand still. And neither will you. You will receive training tailored to your needs while working to deliver customized solutions. Assume responsibility for your project or your team to grow along with it – and grow beyond your limits.

work life balance

A healthy work/life balance

Together we will create a framework to match your drive and desire to make a difference. By adapting your working time to your personal needs, you maintain the sense of balance needed for maximum creativity and productivity. Your results will speak for themselves.

Ideas

Bringing ideas to life

We continually reassess long-established ways of looking at things in order to explore new directions. And we offer structures where you, too, can turn your ideas into reality. Along with joining existing initiatives, you will be encouraged to think outside the box and blaze new trails of your own. By doing so, you will keep us moving forward as a company – while advancing your own career. Join us in putting the spirit of innovation into action!

Health

Staying the course

We never lose sight of our goals. As an independent, privately owned company, we have succeeded in that approach for many years. This creates a sustainable and appealing working environment for our committed employees, including attractive compensation, a far-sighted pension plan and much more.

Health and the family

Health and the family

We are fully committed to supporting you and your family. This includes various packages to promote good health and healthy lifestyles, from sports programs to educational campaigns, to balance the needs and desires of all concerned.

Networking

Expert discussions among equals

We are a group of experts extending across every continent. This network is an endless source of knowledge and input for you. With your colleagues, you are more than the sum of the many parts. The result: collaboration and cooperation at the highest level.

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who we are

Who we are