Sales and Product Management

Global Service Product Manager A&D Systems

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Contato

Giovanna Branciforte HR Manager

Info

Cidade/ região: Madrid (Espanha)
Nível: Gerentes
Employment Type: Full-time, unlimited
Ref. Number: 1599

A key pillar of the R&S strategy is growth in Aerospace & Defense Test & Measurement Systems. Service products are essential to that business, providing a significant share of revenue over the lifetime of the system and long term customer engagement.

The Global Service Product Manager for A&D Systems will:
• Gain deep insight into the global A&D Systems Service market and customers' specific needs.
• Identify, design and implement service offerings that address those needs - instrument- and system-based.
• Build and maintain a service product portfolio that drives profitable growth.

This role is key to deliver complete A&D system solutions and gain customer loyalty. Filling the position directly supports the Company's growth ambition.

The position is based in Madrid, at our Spanish subsidiary premises, and will functionally report to headquarters in Munich.

Tasks

Provide model architectures and training processes, ensure reliable integration into Service product planning, definition of deliverables, NPI coordination and pricing for A&D specific service needs.
Cross divisional and cross product family project management for Service Development Proposals incl. financial success monitoring.
Gain deep insight into the A&D Systems market and customers' specific needs.
Identify service offerings that directly address those needs.
Design, implement, launch, and continuously maintain a standardized service product portfolio that drives profitable growth, including business cases, pricing models and ROI analyses for each offering.
Work closely with Instrument and System Product Management, Sales, Technical Service Operations, R&D, Marketing, Legal, Export Control and other functions to define specifications, SLAs, compliance documentation and go to market plans.
Conduct regular customer facing activities (interviews, workshops, field visits, surveys) to elicit, document, and prioritize service requirements, feeding them directly into the product roadmap.
Monitor key KPIs and use the data to refine the portfolio.

Exciting insights into Rohde & Schwarz

Our colleagues provide insider information about:

Daily adventures and challenges
Our passionate team
The technologies behind the innovative projects and solutions

Qualifications

Master Degree (or equivalent) in Electrical Engineering, Physics, RF Engineering, Systems Engineering or a business technical hybrid such as BWL (Business Administration) with a technical focus.
Extensive experience in product management for service products, preferably in test and measurement, EMC test systems and/or aerospace & defense test systems.
Proven record of defining, launching and managing service contracts or service product lines for complex hardware and systems.
Direct exposure to the A&D market and related test systems (strong plus) and experience with Rohde & Schwarz T&M equipment (strong plus).
Ability to discuss technical concepts with engineers while translating them into clear value propositions for customers and senior management.
Proven experience in structured requirements gathering methods (interviews, use case analysis, Voice of Customer programs) and converting those inputs into concrete service specifications.
Demonstrated success leading cross functional projects in a matrix organization.
Advanced analytical skills and strong conceptual thinking.
Excellent presentation, negotiation and stakeholder management abilities.
Willingness to travel internationally.
Fluent in English and Spanish (written and spoken).

Contact and further information

We welcome your application! Submissions are preferred online via the application portal. For questions, our chatbot Paul and the recruiting team are available at any time.

Rohde & Schwarz promotes equal opportunities and welcomes applications from people with and without disabilities. We offer an inclusive work environment where all individuals can develop their skills and talents regardless of gender, nationality, ethnic and social background, religion, worldview, age, sexual orientation, identity, and other characteristics.

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At Rohde & Schwarz, we develop and produce solutions in the fields of Test & Measurement, Technology Systems, and Networks & Cybersecurity – driven by the vision of a safer and connected world. From software to final production, our more than 15,000 employees create products and systems that set global standards and enable technological sovereignty for industrial, regulatory, and government customers worldwide. Our headquarters, located in the heart of Munich, also serves as our main development site.