Service that adds value

Rohde & Schwarz Australia

Service – Rohde & Schwarz Australia

Authorized service and accredited calibration centre in Australia

Rohde & Schwarz Australia (RSAUS) is the authorised First Line Service Centre by Rohde & Schwarz GmbH & Co, equipped with Automated Calibration Systems (ACS100) and UCS. It is recognised with a “Gold Standard”, capable to perform certified and accredited calibration services in line with ISO 17025 by the National Association of Testing Authorities, Australia (NATA).

Our service centre has experienced engineers onsite, extensively trained to provide high quality local service with fast turnaround times.

Instruments serviced in a year

>1,200

On time delivery

98%

Low return repair rate

0.080%

Turnaround time

10 days

Accreditation and certification

First line service centre authorised by Rohde & Schwarz GmbH & Co. KG

Reliable calibration and repair services
Fast turnaround time
Low return repair rate

ISO / IEC 17025:2017

Laboratory – technical competence and management system requirements

ISO 9001:2015

Sales and order processing
Installation, commissioning
Repair and maintenance

Our unique value to customers

Local and personalized contracts. Maintenance contract and service level agreements are locally generated and personalized for you.
Customized and flexible service arrangements. Flexible arrangements available such as performance calibration and instrument cleaning.
Uncompromising quality. A consistent, high standard is maintained globally across Rohde & Schwarz (ATE based calibration) to assure you of uncompromising quality – always.
Long term dependability. We continuously invest in technology, local infrastructure and people. This positions us as a dependable partner for the long term.

Our range of services content

Service Plans, Contracts and Agreements

Service Options (per unit basis)

Repair and/or Calibration contract upon new equipment purchase
Most cost effective across all range of services

Service Level Agreements (fleet basis)

Substantial calibration coverage and repair services
Comparable and cost-effective services plan for small to large R&S fleet
Fast turnaround and/or with onsite services

Service Contracts (per unit basis)

Post service option contracts providing extended services
Standalone repair or calibration contracts following manufacturer or customer requested intervals

Lab Services

Accredited Calibration

ISO / IEC 17025:2017
- NATA
- ILAC MRA

Manufacturer Standard Calibration

Expedited Calibration Service

2-day or 5-day turnaround
Available for standard and accredited calibration services

Standard-Price Repair

Full repair and calibration service on a fixed price
12-month service warranty on the entire equipment

Time and Material Repair

Itemised price for services and spare parts needed
12-month service warranty on serviced part

Options Upgrade

Spare Part Sale*

^{*Limited to specific equipment only.}

Other Services

Onsite Calibration and Repair Services

Priority services performed by dedicated R&S calibration engineers
R&S lab comparative service quality
1-day turnaround
Minimises transit damage
Minimises administrative cost

Pick-up and Return Services

Self-managed Equipment Portal

Bridging Units Rental

Transit Case Loan

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Our Service Centre

Take a guided tour through our Sydney facility

Our commitment to quality and continuous improvement is at the core of our success. In this video see how we provide confidence for our customers by ensuring their equipment performs exactly as designed.

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Our calibration service

You might think one calibration is much like the other however you would be wrong. In this video take a closer look at the Rohde & Schwarz three stage calibration process to understand why a good calibration service offered by manufacturers goes a lot further than that offered by a third party provider.