How can I save the complete device information of my CMA 180 to a USB stick?

Description:

In some cases (purchase of a new option, support case) it is necessary to provide the configuration file.
This article describes, how to generate and save this file on a USB medium.

Resolution:

This can easily be done by performing the following steps (using a USB mouse connected to the unit might be useful):

• Start your CMA 180
• Press [Info]
• Open the Tab "Problem Reporting".
• Now go to „Log-Sessions“ and choose the line with the eldest date (which probably is the most upper one).
• Click on „Prepare for Sending“ and wait until completion is confirme.d
• Scroll down to „Output“ and expand this section if not already expanded.
• Mark the Zip file with the actual date by simply clicking on it.
• Click on „Copy“.
• Now connect a USB stick to one oft he USB plugs.
• The directory oft the stick should now appear on the screen.
• click on the desired folder followed by „Paste“ to transfer the file on the USB stick.
• The desired information is now available as a zip file on your USB medium.