Radiomonitoring Service

Standard service solutions for spectrum monitoring systems

Radiomonitoring Service
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Key facts

  • Enhanced service solution for advanced spectrum monitoring systems
  • Multiple optional service functions for complete system life cycle support
  • Professional and qualified expertise in spectrum monitoring applications
  • Tailored services for all customer needs
  • Trusted partner to maximize the efficiency and availability of your systems

A long-term, trusting partnership that you can fully rely upon.

Long-term availability and operational readiness are key requirements when operating spectrum monitoring systems. With the spectrum monitoring service solutions Rohde & Schwarz helps you to keep your system operating efficiently throughout its entire lifecycle. Rohde & Schwarz has defined a standard package as baseline to meet your operational needs. These packages consist of different service elements that are not limited to standard hardware and software support. They include support functions to ensure the long-term availability of your system. In addition, service options can expand the service solution to meet specific operational needs and requirements.

Features & benefits

Standard package as pillar for advanced service

The standard package SPM provides key service elements to keep the system operating efficiently throughout its entire lifecycle. Rohde &Schwarz technical support provides qualified assistance through our expert technicians. A dedicated service delivery manager acts as point of contact for the customer service organization. Repair commitment and obsolescence management help our customers to ensure a long-life supportability of your systems.

Keep your software updated at the latest release 
 

SW maintenance helps to keep the software up to date providing minor enhancement and bugs fixing to improve overall system performances

Efficiency within a planned budget
 

With our service solutions you can efficiently mitigate any operational risk with reduced costs. A fixed yearly fee for repair is more cost-effective than managing any single occurrence and it allows to minimize administrative effort, reduce system downtime and increase the operational availability of system components.

A trusted partner always close to our customers
 

Regular meetings help to improve and strengthen cooperation between our customers. Status of ongoing incidents, service performance based on agreed KPIs, customers feedback and derived measure, future enhancements are some of key points which we are regularly and efficiently discussing with our customers. 

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