Support & Maintenance

Support & Maintenance

Efficient operation without the trouble

Tailored maintenance and support to complement your existing skillset and be the long-term partner to secure a smooth and efficient operation of your Rohde & Schwarz solution.

Confidence in on-going support is imperative once your system is deployed and operational. Rohde & Schwarz takes great care to maintain the high standards of reliability that have been delivered over decades of successful installations. The aim of our support team is to provide prompt, skilled and friendly assistance to any incoming enquiry and to help your team proactively manage your system by monitoring built-in alerts in order to ensure a high degree of preventative maintenance.

Our world wide support team is here to assist if there are any questions about operational or technical aspects of your product or system. We offer several different levels of ongoing support depending on your product, solution or business requirements. Support levels can be tailored to complement the skillsets in your organization leaving you to focus on the more important aspects of your business.

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R&S®VENICE

Ideal for ingest, transform and studio playout applications. Paired with its application suite, R&S®VENICE media server meets the requirements of all professional live and studio productions.

Produktinformationen

R&S®SpycerNode

The new R&S®SpycerNode media storage brings HPC technologies to the media and entertainment industry. It offers an easy-to-use interface, a HPC file system, market-leading erasure coding mechanisms and many more functions, allowing you to focus on your creative work.

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R&S®PRISMON multiviewer solutions

Deployed as an IP-baseband multiviewer, R&S®PRISMON is one of the most advanced and versatile solutions on the market. R&S®PRISMON is the tool of choice to visualize your content at the highest level.

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R&S®CLIPSTER

Mastering-System

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Playout automation for multiple channels

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Gallium PROMOTE

Automatisiertes, intelligentes Channel Branding  

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Gallium FACTORY

Content packaging for files

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Virtualizable integrated master control playout

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StreamMaster PRIME

Channel branding and master control with SDI I/O

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StreamMaster PRIME

Channel branding and master control with SDI I/O

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CREATE

Templates for creating graphics.

CREATE