Field Service Engineer (f/m/d)

Your tasks

• Provide remote and on-site technical support for RF devices and systems, body scanners, and frequency amplifiers, including: Remote incident management and Troubleshooting. Execution of preventive and corrective maintenance. Perform installation, configuration, commissioning and training of QPS and BBA. Support Warranty and SLA compliance.
• Delivering advanced technical support for body scanners and amplifier systems, including in-depth diagnostics and coordination/escalation with specialized engineering teams for complex resolutions.
• Collaboration with international R&S locations as required.
• Training on new devices and technical service methods.

Your qualifications

• Engineering or equivalent Degree education in Telecommunications or similar.
• Medium-high knowledge in wireless radiocommunication devices (V/UHF-HF).
• Basic IP and networking principles and knowledge in computer science.
• Basic project coordination skills, leadership mindset and strong accountability.
• High skilled in field operations and services.
• High flexibility as well as the ability to work independently and solution-oriented.
• Strong communication skills and customer orientation.
• Written and verbal communication, English skills (required equivalent to level B2/C1).
• Strong interest in learning about new technologies and devices in line with new company developments and requirements in the area.
• Microsoft Excel skills.
• High availability to travel. Highly valued:
• Familiar with working in Defense environments.
• Hands-on field experience in the electronics sector, with customer management and results-oriented performance.
• Experience in coordinating multi-site service campaigns or leading small technical teams, showcasing effective project execution and stakeholder management.
• Experience in tests and validation of electronic products.
• Programming of test applications in any commercial software language
• Microsoft Office and SAP skills.

Interested?