Your Rohde & Schwarz recruiting team is looking forward to receiving your application.
Are you ready to build the technology that powers a safer and more connected world?
At Rohde & Schwarz, we don’t just follow tech trends - we set them. For over 90 years, we have been a global leader in test and measurement, secure communications, and RF technology. As a privately owned company, we think in generations, not just quarters, offering our engineers a unique blend of stability, autonomy, and cutting-edge innovation.
Global Impact, Local Excellence
In Romania, our story is one of rapid growth and specialized expertise. Based in our Pipera Headquarters, our team at Rohde & Schwarz is a center of excellence for telecommunications and mission-critical systems. We are currently expanding our Bucharest hub, offering you the chance to work on high-impact projects that reach global markets while being part of a vibrant, local engineering community.
The Mission
We are looking for a VCS Training and Documentation Specialist to join our interdisciplinary team. This role is responsible for transforming complex technical knowledge into high-impact training programs and professional documentation for both internal teams and international clients. As the first person in this role, the incumbent will have the unique opportunity to design the training framework from the ground up, ensuring that our technical expertise is effectively transferred and standardized.
Your tasks
- What Will You Do
- Take full ownership of this new position by defining training workflows, standards, and best practices from the ground up for both the internal team as well as external clients.
- Design and develop comprehensive training programs (needs analysis, instructional design, and evaluation) for complex IP-based communication systems.
- Adapt curricula to develop and deliver technical training sessions for customers on VCS system operation, maintenance and best practices. This includes virtual webinars, on-site workshops, e-learning modules, or fully customized programs tailored to client needs.
- Act as a brand ambassador and lead trainer, conducting engaging sessions for internal staff (onboarding & upskilling) and external international clients.
- Create, maintain, and continuously improve technical documentation, user manuals, FAQs, troubleshooting guides, and both internal and external knowledge-base content.
- Collaborate with the System Engineering team to gather technical data and transform it into polished, professional, and visually appealing documentation.
- Track and analyze training participation, effectiveness (via feedback surveys and metrics), knowledge-base usage, and training-related support tickets.
- Prepare reports and provide insights/recommendations to improve training programs and reduce recurring customer issues.
- Monitor the impact of training activities and proactively update materials to reflect the latest product innovations and client feedback.
- Identify opportunities to enhance customer education processes, documentation standards, and knowledge-sharing workflows.
- Implement efficiency measures and drive continuous improvement in how support knowledge is created and transferred.
- Internal Training for team members and new joiners, employee business onboarding within the team.
