Repair services

Repair services

The range of available service products may vary in different regions and country-specific. For details, please get in touch with your local R&S contact.

Rohde & Schwarz repair services

From spare parts to all-inclusive solutions at a fixed price

Our products are among the most reliable on the market. But even the best instruments may over time deviate from their optimal performance and require adjustment or repair. If they ever do need to be repaired, quick and smooth handling is required and when time flies, we fly with it. We do everything we can to minimize the time your instruments have to be offline for repair or calibration purposes. But sometimes especially fast service is vital for certain instruments. Contact us to find out if express service is available for your product. We offer various repair options. Choose the one that fits you best.

Service portfolio

Standard price repair
Standard price repair

Our standard price repair service gives you a comprehensive solution featuring guaranteed all-inclusive fixed prices, little handling effort and efficient procedures.

Repair contracts / extened warranty
Repair contracts / extended warranty

Rest easy for years with the security afforded by manufacturer service. Rohde & Schwarz service agreements give you full service with cost control. You won’t be hit with extra service costs when a problem arises.

Time and material
Time and material

When you need transparency, our time and material repair service is the right choice. Thanks to an accurate and itemized cost breakdown, you're always on top of things.

Spare parts
Spare parts

Do you need spare parts or components for new instruments or existing systems? No problem – our global spare parts concept ensures high availability and fast delivery almost everywhere in the world.

Standard price repair

Standard price repair

Smart, comprehensive solution at a fixed price

Our standard price repair service offers you comprehensive solution featuring guaranteed all-inclusive fixed prices, little handling effort and efficient procedures. Your valuable equipment is not only reliably repaired, it is also thoroughly checked, equipped with updates and quality-relevant modifications (3), and recalibrated at no extra cost.

We also increase its future operating safety and thus prevent possible failures. Using a sophisticated diagnostic system, we can check the compliance of your instrument or system component with specifications and detect and eliminate nonconformities at an early stage. It is the most economical and quickest way to get your high-grade Rohde & Schwarz equipment working again.

Added value

All-inclusive fixed price
All-inclusive fixed price

With standard price repair, you know exactly what you have to pay. Our price is fixed: All required work and materials are already included. If it turns out that only a minor repair is involved, you pay only a low fixed amount instead of the all-inclusive fixed price.

Warranty
Warranty

You will receive a twelve-month service warranty on the entire equipment.2

Time savings
Time savings

With the guaranteed all-inclusive fixed price, you can skip the time-consuming quotation and approval phases. That saves you valuable time.

Services
Scope of service
  • Repair of the equipment
  • Calibration in line with ISO 17025, including documentation of the test results1
  • 12-month warranty2
  • Firmware and hardware updates3
  • Pickup and return4

1 For equipment subject to calibration.

2 Applies to the repaired component if the system consists of several components, e.g. amplifier modules. Please see our General Conditions for Deliveries and Services for more warranty information.

3 Such modifications, e.g. precautionary component replacement, are performed as part of the continuous product improvement process and do not change the specifications or other product characteristics.

4 Only with domestic shipping and handling by Rohde & Schwarz logistics partners.

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